Code | Name | Type | Year | Semester | ECTS |
1010006232014 | Quality and Accreditation in Health Organizations | Seçmeli | 1 | 2 | 4.00 |
To acquire skills of total quality management in health care
DOÇ.DR. BİRKAN TAPAN
1 | Knows the theoretical knowledge about Total Quality Management philosophy. |
2 | It directs the material and human resources effectively and efficiently in the service delivery process. |
3 | Applies the principles of Patient Rights and Patient Safety. |
4 | Knows the most used Quality Management Models (ISO 9001, JCI and Health Quality Standards) in health services. |
5 | Process Management and Continuous Quality Improvement in years knows theoretical framework issues, implements principles. |
DOÇ.DR. BİRKAN TAPAN
None
None
-Comparetion of the management models, - Reasons of the importance of total quality management,- Benefits of total quality management,- The most widely used models of quality certefication in health sector- ISO 9001:2008 - JCI (Joint Commission International Hospital Acreditation Standarts)- Standarts of Ministry of Health- Risk management in health care- Patient satiffaction and patient safety practices in health care
1 | DEFINITION OF HEALTH AND PROPERTIES OF HEALTH SERVICES |
2 | QUALITY CONCEPT, INDUSTRIAL QUALITY AND QUALITY IN SERVICE SECTOR |
3 | IMPORTANCE AND QUALITY OF QUALITY MANAGEMENT IN HEALTHCARE SERVICES |
4 | -PRINCIPLES OF APPLICATION OF TOTAL QUALITY MANAGEMENT |
5 | - DESCRIPTION OF STANDARDIZATION AND STANDARD CONCEPTS, PROCESS CONCEPT AND PROCESS MANAGEMENT |
6 | ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM AND USAGE IN HEALTH CARE |
7 | Midterm Exam |
8 | Midterm Exam |
9 | JCI HOSPITAL ACCREDITATION SYSTEM |
10 | T.C. MINISTRY OF HEALTH QUALITY STANDARDS IN HEALTH |
11 | QUALITY PATIENT SATISFACTION RELATIONSHIP |
12 | QUALITY PATIENT SAFETY RELATIONSHIP AND PATIENT SAFETY PRACTICES IN HEALTH |
13 | PROBLEM SOLVING TECHNIQUES IN HEALTH AND QUALITY IMPROVEMENT, QUALITY IMPROVEMENT |
14 | ETHICAL DIMENSION OF QUALITY |
15 | Final Exam |
16 | Final Exam |
Total Quality Management and Quality Assurance Systems Prof. Dr. Canan ÇETİN, Hospital and Health Organizations Management Prof. Dr. Şahin KAVUNCUBAŞI, Health Organization Management Prof. Dr. Dilaver TENGİLİMOĞLU, ISO 9001:2008 Standarts, JCI Standarts, Standarts of Health Ministry, Power Point Presentations, Case Studies.
Yarıyıl (Yıl) İçi Etkinlikleri | 40 |
Yarıyıl (Yıl) Sonu Etkinlikleri | 60 |
100 |
Turkish
None
Activities | Count | WORKLOAD (hours) | TOTAL WORKLOAD (hours) |
---|---|---|---|
Ara Sınav | 1 | 1 | 1 |
Final Sınav | 1 | 1 | 1 |
Derse Katılım | 13 | 1 | 13 |
13 | 4 | 52 | |
Ara Sınav İçin Bireysel Çalışma | 1 | 20 | 20 |
Final Sınavı içiin Bireysel Çalışma | 1 | 20 | 20 |
107 |