Details
| Code | Name | Type | Year | Semester | ECTS |
| 1010006232014 | Quality and Accreditation in Health Organizations | Seçmeli | 1 | 1 | 4.00 |
Objectives of the Course
To acquire skills of total quality management in health care
Name of Lecturer(s)
Asst. Prof. Dr. Birkan TAPAN
Learning Outcomes
| 1 | Knows the theoretical knowledge about Total Quality Management philosophy. |
| 2 | Directs the material and human resources effectively and efficiently in the service delivery process. |
| 3 | Applies the principles of Patient Rights and Patient Safety. |
| 4 | Knows the most used Quality Management Models (ISO 9001, JCI and Health Quality Standards) in health services. |
| 5 | Knows the theoretical framework of Process Management and Continuous Quality Improvement. |
Mode of Delivery
Asst. Prof. Dr. Birkan TAPAN
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
-Comparetion of the management models, - Reasons of the importance of total quality management,- Benefits of total quality management,- The most widely used models of quality certefication in health sector- ISO 9001:2008 - JCI (Joint Commission International Hospital Acreditation Standarts)- Standarts of Ministry of Health- Risk management in health care- Patient satiffaction and patient safety practices in health care
Weekly Detailed Course Contents
| 1 | Health sector and health mangement models |
| 2 | Consept of quality in manufacturing and service sectors |
| 3 | Total quality management |
| 4 | Total quality management in health care |
| 5 | Process management |
| 6 | ISO 9001:2008 Standarts |
| 7 | ISO 9001:2008 Standarts |
| 8 | Joint Commission International Hospital Accreditation Standarts |
| 9 | Midterm Exam Week |
| 10 | Midterm Exam Week |
| 11 | Joint Commission International Hospital Accreditation Standarts |
| 12 | Standarts of Ministry of Health |
| 13 | Standarts of Ministry of Health |
| 14 | Patient's Rights and patient safety |
| 15 | Patient's Rights and patient safety |
| 16 | Final Exam Week |
Recommended or Required Reading
Total Quality Management and Quality Assurance Systems Prof. Dr. Canan ÇETİN, Hospital and Health Organizations Management Prof. Dr. Şahin KAVUNCUBAŞI, Health Organization Management Prof. Dr. Dilaver TENGİLİMOĞLU, ISO 9001:2008 Standarts, JCI Standarts, Standarts of Health Ministry, Power Point Presentations, Case Studies.
Assessment Methods and Criteria
| Yarıyıl (Yıl) İçi Etkinlikleri | 40 |
| Yarıyıl (Yıl) Sonu Etkinlikleri | 60 |
| 100 |
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
| Activities | Count | WORKLOAD (hours) | TOTAL WORKLOAD (hours) |
|---|---|---|---|
| Ara Sınav | 1 | 1 | 1 |
| Final Sınav | 1 | 1 | 1 |
| Derse Katılım | 12 | 2 | 24 |
| Soru-Yanıt | 12 | 2 | 24 |
| Ara Sınav İçin Bireysel Çalışma | 12 | 3 | 36 |
| Final Sınavı içiin Bireysel Çalışma | 12 | 3 | 36 |
| 122 |